Fedex — Stuck in customs

I had booked a package From HK to India using fedex priority with AWB[protected] on 25/1/2021. Package arrived to bangalore on 5/2/2020 and there is no update from then and even escalated the issue everyday. They just tell its waiting for DG approval from 8/2/2021.
I have called and emailed FedEx everyday couple of times like a wife. Fedex gave me all kind of stories and pre-written scripts where i can recite what fedex people are going tell
And even a specialist was incharge of keeping an update and no update from her from past 4 days.
I have completely lost patience as there was 0 calls or messages from fedex team and even after me calling and messaging I feel there is no use as it is going to deaf ears.
I have paid for express priority and its taking transit time of sea shipping to receive my package.
Seriously no value for the money paid.
I am not facing any such issue with DHL they are responsive and professional and have good coordinated team.
I just started to feel Fedex is crap with unskilled and unprofessional workers