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FedEx

Fedex — stupid fedex agents, clearance team and whole company. clearance delay without a reason

Address:Bhavnagar, Gujarat, 364001

I had a parcel coming from Hk to India. Same consignment has been delivered by fedex just a week ago.
and now my new consignment with tracking id[protected] is laying in new delhi customs since 21st march and status is just saying - clearance delay.
its been 7 days already, i am calling 3 times a day and but those ### dont move their ### to actually check whats wrong.
i called customer support, clearance support everyone and no one seems to bother. just copy past replies, we are trying our best. Trying your best to do ###? nothing is producing with your tries...
no body has any clues why is the delay and when can i actually get it.
Stupid company hired stupid worthless people on the job.. They love to ### customers..
They damn had no idea how much i am in trouble because of this delay.
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FedEx customer support has been notified about the posted complaint.
Mar 27, 2019
Updated by preyank jain screenshot o[censored]pdates..
after 21st march, they all went dead so no update on the system..

Verified Support
Apr 03, 2019
FedEx Customer Care's response Hi Preyank,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
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Comments

I want to complaint to higher officials because there was parcel which was sent from the United States to India tracking ID:[protected] when i track the parcel it is showed that it was been delivered, but i haven't received there was very important document in the parcel please help me out immediately.
Reply
FedEx Customer Care's response, Apr 3, 2019
Verified Support
Dear Sir,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express

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