[Resolved]  Fedex — Subject: Not delivered for 4 weeks.

This is regarding[protected]...this parcel is not delivered for 4 weeks now...Comment is custom hold. Eventhough informed Fedex india they never replyed or did anything.

Therefore we contacted Fedex Sri Lanka...Sri Lankan fedex found out Fedex india has indentified this gift parcel as an export for no reason even without properly going through initial documentation. This wrong fully indentification as an export led for custom hault..but fedex india still didn't do anything...even not replying to Sri Lankan Fedex as well...Fedex India never communicates with customers...Horrible customer service ever...just paasing the buck around...without really doing anything.

Why Fedex inidia getting customers courier orders if they can't deliver on time. Expected to deliver on 22nd December..but parcel still in India...This is just simple parcel..

Please assist.