Fedex — Terrible Service, Deliberately delaying Shipment[protected]

Address:Chennai, Tamil Nadu

I have had the worst nightmare dealing with Fedex in sorting my courier shipment. My shipment was sent to Fedex on April 14 to be couriered to Chennai and the promised delivery time was max 2-3 days. I have been repeatedly tracking and following up on the status but Fedex has not been able to provide any status update. The shipment is lying in their godown for 3 days without action. Finally, I had to escalate to ensure they do their job and am now still waiting for the final despatch. Terrible service.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I got also the same problem. There is no updates on the status. Each time I call them, they say they have no idea on the status.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information