Fedex — transit status is very confusing and the pick up of the item from the shipper is on the next day after the item was booked

Address:

My shipment haven't reached yet...780288110585...why late...it should have reached today on 18th October 2019, Cachar, Assam, 788001

Order number[protected]... Was booked on 16th october and scheduled to be delivered on 18th october.. But my shipper answered me that due to ongoing festivities season the pick is a day late... However the package is showing to be scheduled delivered on 21st... Which is very horrible seeing the distance from delhi to silchar...
Next the package showed will be shipped from delhi but i cudnt get how and why it went to other corner of the country pune, maharashtra and now today checking the status showed it is in transit from kolkata...
I'm so very confused with the service being provided... Is this what's professionally sound company does to small time consumers like us???