Fedex — Undelivered Items

Address:	25815 Townsend Avenue H
Website:	FedEx

I have had not 1, not 2, but 2 shipment issues. Back in the beginning of December I purchased a Dog Kennel from Wayfair. They shipped out 3 boxes, originally it was coming on the 21st, then notified that it would come on The 19th, then the 18th. The date kept changing, no worries. Then it was pushed out again, at the point I had to put a vacation hold as the holidays we were traveling. Arrived back home and released the hold. Items set to be delivered 2 days after, nope! I contacted customer service they promised delivery Dec 29th. 1 of the 3 boxes arrived. Called again, said they would put an inquiry out, cut to the chase, after many frustrating conversations and scheduled dates of delivery that never happened I had to reach out to the sender to cancel the order. I needed the kennel now! I ordered another one from another company, guess what? 2 weeks later, still waiting. A repeat of what happened with the first one. In the mean time a second piece of the original showed up. That and the first piece are sitting on my front porch waiting to be picked up, I can not be responsible for what happens to it as it has not been picked up as arranged by the sender and FedEx. This past week I was expecting a wine delivery, yep! You guessed it ..same empty promises and no answers. I received a message that it was undeliverable due to needing an adult signature, someone was home all day. Checked my ring, no sign of a FedEx delivery attempt. Customer service says, we can not tell you anything, will research it
This whole deal has caused me so much anguish and made me plain sick over the stress of not getting the dog kennel for my puppy, not only once but twice. I really need that wine to help deal with this. I don't even have words for this mess called FedEx at this point