Fedex — Undelivered shipment and extremely poor customer service

Hi,

I have a package that is sitting in Bangalore and left undelivered. This is the first time I sent a package from the United States with a trust on fedex international priority service. But my experience so far is extremely pathetic, horrible and very much dissatisfied. When I asked for the office phone number of the agent to quickly resolve the issue, they don’t respond at all even after repeated emails. They kept on imposing warehouse charges(I suppose). I am already fed up with this service. Please resolve this issue and get my package delivered asap.
Thank you
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FedEx customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2022
FedEx Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please share your contact number, AWB number and email id.

Regards,
FedEx Express
Jan 14, 2022
Updated by Chaitu91
Thank you for your response.

Following are the details,
AWB:[protected]
Phone: +[protected]
Email id: chaitanya.[protected]@gmail.com
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