Fedex — Unnecessary Custom Charges on AWB#[protected]

Address:Fedex India

My company has sent a gift for me from the US (tracking id:[protected] through FedEx and I have been asked to pay Rs. 2480 as custom charges. This is a gift and in the past, I have received such gifts from my company via various delivery services like DHL or UPS and no one has asked me to pay any amount. Similarly, my company has sent a gift to many other folks in India (same source and through FedEx and they all received their goodies yesterday and today and they didn't pay a single rupee in the name of goodies. only I was asked to pay) and they were not asked to pay any amount (e.g., tracking number[protected] and[protected]. I'm surprised by FedEx's concept of asking for custom charges only to me out of 10 folks who received the same goodie from my firm and trying to justify it with govt of India's circular and all. Kindly re-check and send me my package without any custom charges (tracking id:[protected] again for your reference). Thanks
Was this information helpful?
No (0)
Yes (0)
FedEx customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello Team - any ETA on the resolution from FedEx?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information