[Resolved]  Fedex — Willingly holding my package

Address:	Boomerang, Unit No 801, Wings A & B1, 8th Floor, Chandivali Farm Road, Andheri (E), Mumbai 400072, India
Website:	www.fedex.com/en-in/home.html

My Shipment number is #[protected] booked from Hongkong to India

It is reached India on 28th-october-2021 on that day Benjamin (benjamin.[protected]@fedex.com) contacted me for i provided same later he transfer to Ashwini Mathew([protected]@fedex.com) she contacted me again for additional documents, i provided below documents
1.GST Certificate
2.IEC Certificate
3.Invoice from Supplier
4. Declaration letter

From my side i provide all the information, later on that no response from any of the FedEx employee, i sent almost 20 emails and 20 time contacting their customer support on [protected] number, but no one is responding

I think that they are willingly delay the process
so that they can collect additional charges from me
in every mail they mention additional charges for where house for more than 30 day

Please Look into this fraud process

Regards
Sivajee Mamidi
+91 [protected]
BHAVE TECHNOLOHIES PRIVATE LIMITED