Fedex — Worst customer service product not received

Address:Ravet

One of the WORST services from FedEx India. The package was sent from the US to India (Pune, Ravet 412101).
It took 2 months to get the package details and finally when the package reached Pune (Hinjewadi) as per the tracking details. The delivery person purposely entering incorrect status on the tracking page, I'm at home and did not received call and he is entering the tracking status as "Customer not available, Business closed". I called customer service thrice and they of no help.
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Today I received notification the product is delivered and however I did not receive the product yet. It's a huge fraud FedEx India doing to customers. I called the customer service and they informed the supervisor will call within an hour and now its 4 hours no calls.

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