[Resolved]  Fedex — Worst deliver

Address:	Gurgaon, Haryana, 122001
Website:	fedex

Hi Team,

I Have order from cisco US (international shipment), order number –[protected].

My order is stuck in custom clearance from last 10 days. Although I have submitted all the relevant documents to process the same on 3rd but the status is still same.

It is very difficult for us to reach your customer care department after being on hold for 10mint, it is like we don’t have any other work to do and we are free to call you and chase you rr team thrice in day ., which means I spending 3 hours in a day just to chase you guys with no success.

I don’t which process you guys follow or company don’t have business Ethics and not customer obsessed.
Worst service you guys have. Even raising the same concern with consumer right forum.

Moreover after chasing and spending so much time you r team said will check and request a call back, which never happened.

Please let me know the senior management ID or contact details, I really need to take this forward .

Thanks
Roopali Dua[protected]