Ferns N Petals — 5 days & no delivery for a same day delivery!

I had ordered something for a kid as a get well soon gift on 7th June, 2021. Ever since then I have just been following up with Ferns & petals team. They took my order for more than INR 2300/- and there is no sign of delivery or my raised queries. All I am doing is raising a query daily & FNP team keeps closing the tickets without a single call to me. The kid might be much better now and my gift and the sentiments might mean nothing because of the pathetic service by FNP. There has been absolutely no follow up & pathetic customer service, to add on - No delivery or even traces of delivery after 5 days of this fraud by FNP. ATLEAST REFUND THE MONEY YOU FRAUDSTERS. I will figure out a way to gift the kid something better in my own way which will be better in quality for sure.
My bad I trusted you FNP again. You ppl screw up my order all the time, at every location.
This was a last chance and np more trusting you guys.
Kindly refund my money coz I am done with you Fraudsters FNP!
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Ferns N Petals customer support has been notified about the posted complaint.
Jun 12, 2021
Updated by Nehal Khosla
I had ordered something for a kid as a get well soon gift on 7th June, 2021. Ever since then I have just been following up with Ferns & petals team. They took my order for more than INR 2300/- and there is no sign of delivery or my raised queries. All I am doing is raising a query daily & FNP team keeps closing the tickets without a single call to me. The kid might be much better now and my gift and the sentiments might mean nothing because of the pathetic service by FNP. There has been absolutely no follow up & pathetic customer service, to add on - No delivery or even traces of delivery after 5 days of this fraud by FNP. ATLEAST REFUND THE MONEY YOU FRAUDSTERS. I will figure out a way to gift the kid something better in my own way which will be better in quality for sure.
My bad I trusted you FNP again. You ppl screw up my order all the time, at every location.
This was a last chance and np more trusting you guys.
Kindly refund my money coz I am done with you Fraudsters FNP!
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    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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