I ordered flowers from ferns and Patel and it was mentioned that it will deliver in between 6 am to 9 pm the address which was mentioned on the oder was apparently reciver2was not able to receive at the moment he asked delivery to deliver at Mahipalpur red light which he denied then he asked deliver boy that he is coming to Ambience mall gurgaon he also denied the same and after waiting again I contacted the delivery boy Mr rohit from shop plam Vihar he said he is refunding the amount and till now I dnt received the amount I have all the screenshot as a proof need my refund back it was clearly mentioned that the item will be delivered between 6 am to 9 pm rohit called me at 6 and the discussion carried by 7pm and then I got a mail stating that the delivery boy was at 8 25 something time was mentioned which all was wrong i have all the screenshot when the delivery boy called and lst call was at which time. So plzz ferns and Patel don't share fake mails to ur customer. Need my refund back never ever i m gona shop with it. Nd till now I m following up he is not picking up the call this the way u treat ur customer
See how many times i have called fenrs and Patel but no response pathetic service
I need my refund back immediately
In this screenshot it is clearly mentioned that I have received a mail at 6 36 rohit called me at 6 17 nd also it was mentioned that til 9 pm they will deliver which the delivery boy denied it I will see these guys its not about the money it was about the occasion and Rohit has spoiled it i will never recommend ferns nd petal I will complain about it every social media I have the number nd all the screenshots how a assistant can denie for the delivery to its customer I have paid extra money for the delivery from between 6am to 9 pm how can they be so fraud to the customer need a refund right away and please change your associates and specially of palm Vihar.
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