Ferns N Petals — about incorrect product delivery

Address:	560073
Website:	ferns ans petals.com

Hey, I had ordered a rakhi for my brother in the USA. But I was extremely disappointed when the one that got delivered was not the one that I had ordered for him. I had also sent an extra rakhi and even that was a completely different one. This is not how delivery is supposed to work and this is not the first time it is happening. I can understand if the one in the picture doesn't look similar in reality but the one that got delivered is a completely different one which looks bad as well. I had spent around 4k so that a good one gets delivered but in the end, it was a ### one which looks like it was of a lower price as well. This is not done.