Ferns N Petals — Appalling Product quality, not value for money and want money back

Address:

India Wide

19/3/2022

I ordered flowers for my mum's birthday and was hugely disappointed with the appalling quality of product delivered and poor customer service - I have felt cheated as the product neither met the expectation not delivered a much wanted birthday experience for my aged mother.

This company was also not accountable to it's pathetic service and sort the issue and kept dragging resolution by suggesting an unwanted product (cake) as an apology while all I required was the fresh flowers that I had ordered for my mother. I requested replacement but this still has not been provided.

I would never use this website and would like my money back as the product has not met my expectations at all.

Thanks
Gauri