Ferns N Petals — Big chest company

Address:	560035
Website:	www.fnp.com

I had placed an order using the ferns and petal online website (Order # 1798165) and made full payment via credit card for delivery of assortment of items (Flowers, cake, chocolates) for midnight delivery on valentine's day. The company charged extra rs 500 for this. Order no 1798165.

However i received just one email at 11pm that your order is out for delivery with no more details of the delivery person or anything. It was supposed to be delivered by 11:59 pm. However, no response and nothing happened past midnight.

I tried calling their customer support and their was no response and they asked to call me between[protected] pm. When you are accepting midnight delivery why harass customers?

The email support service and online help are again just for show as no one looks into those or replies to the queries.

Typically a big fraud company. Wish these guys are punished. And the company be shut down.

Horrible experience of ordering gifts for your near and dear ones. I want a full refund of the amount paid and those responsible be adequately penalized.