| Address: | Hyderabad, Telangana |
I had ordered a Birthday Cake for my Daughter. Order No. 10893757 booked at 10AM on 20-Jun-19 to be delivered between 6 to 9PM on 20-Jun-19. When I called them at 9:15PM on 20-Jun-19, to my surprise they told me that they cannot deliver the order due to technical issue. They want to suffer their customers because of their Technical Issue and they don't bother about the customer and they are reckless to inform the customer in the day time if there is an issue at their end. When the customer has called them, then only they are saying they could not deliver the order. In turn they are suggesting to take the delivery of the cake next day (they want to celebrate the Birthday with one day delay). The situation is very pathetic that I cannot celebrate Birthday of my daughter this year.
In turn, they are blaming the customer that the order has been placed at 10AM and payment made after 10 minutes delay. There was a Technical issue. This is very strange.
They are not consumer friendly and I don't know how long they run the business by blaming their customers for their mistakes. Was this information helpful? | 
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