Ferns N Petals — Birthday Order not delivered.

smritisarda

Address:	Kolkata, West Bengal, 700064
Website:	www.fnp.com

I had ordered half kg cake and flowers for a friend for 1st of september time between 4 pm to 10 pm.Fnp attempted to deliver at 4 pm and could not contact the receipient.They sent me message regarding this at 8 PM .I tried to call them after 8 .They dint receive the call.Finally at 10 pm they received the call, but they refused to deliver the product at that time, also they refused to refund the amount for the cake and flowers, They promised me that they would deliver again next morning, but they dint do anything after that.This is really disgusting.

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Comments

Nanditananz

from Noida, Uttar Pradesh

I had ordered a Rakhi hamper to be sent to my brother and it was not delivered to him. I was sent an apologetic email but there has been no follow up on whether I get my money back or I get a gift certificate for the money I spent. Very disappointing service. Sloppy consumer grievances redressing.