Ferns N Petals — bouquet, cake and sweets

Address:	Patna, Bihar
Website:	Ferns and petals

The WORST delivery point for the gifts delivery on Special Ocassion !
NOT taking responsibilities for complaints as well !
Even i[censored] register complaints for thrice or many times ! The customer care will say the person will revert u back ...which is NOT !
For me the bouquet, cake, and sweets were ordered by my friend on my birthday JULY 1, 2018 and it was so in bad condition ...that the roses were not fresh not even decorated properly and it was ordered 4 feet bouquet and delivered to me was just 2 feet, the cake was damaged badly and the sweets were not fresh which they gave surety that they will deliver the best ! And I complained about the bad delivery of the products on the SAME day ... but still no actions were taken by the the customer care !
Again on the next day I called back but same statement they said ...your product will be exchanged or money will be refunded back ... BUT THEY are false in they verdict !!
And again on 4th July evening I complained about the slow service still they said tommorow; but no response still and today is 7 JULY, 2018 and no response I get !!
They are just money minded gifts delivery point where they are nothing to deal with the customer satisfaction or to deliver the gifts in a good position ...WORST !! WORST !! WORST !!!