Ferns N Petals — bruised and bad flowers delivered

Address:

560029

I have placed and order for flowers with extra money for fixed time delivery
The delivered flowers looks used and bruised. The delivery boy himself marked 5 stars for the feedback and went. Cheating me and fooling other customers with this feedback model

Called customer care and they asking to send email to another id. Once the email was send, they are closing the case. Spoiled my day. It is not just with money, i lost my time to get a replacement or buy another one on a special day.