Ferns N Petals — Cake

Address:	Kolkata, West Bengal, 700052
Website:	fnp.com

I received an email confirmation for getting a birthday cake delivered to my address on 26th Aug but neither the company is able to give any status not are they giving any refund since the cake was not delivered. I am calling them from US every few minutes to only hear that they are unable to track anything.

The order number is 20987498.

I need compensation for this as i was totally dependent on them after receiving their confirmation that they would deliver the cake for my younger brother on his birthday and this non responsive attitude/service has spoilt a kids day. I am in the US and feel helpless about not being able to do anything about this.