Ferns N Petals — cake not get delivered.

On 13 aug 2019 i have ordered birthday cake. I haven't received the item and payment also done. Later i got msg saying that cake is delivered to concern person which i haven't received yet, called to customer care and wrote so many mails.. Customer care executives telling same thing that cake has been delivered, i asked them for receiver sign also but for that also they are not agreeing. And also not ready to do refund also... They are just cheating their customers nothing else... Fraud company. Very bad experience... I suggest all not to select this company for online services.