Ferns N Petals — cannot deliver order on mother's day and customer care services are poor as hell

Address:Pune, Maharashtra, 411033
Website:Ferns and Petals

Ordered a plant for mother's day and i waited whole day, but they just couldn't get it delivered. On asking customer care, they are of no use as well. They won't help with order queries. Veey poor service. If you can't deliver orders then why take so many orders on a single day. Also can you not inform about the delay or anything. Calling to customer care takes a good 20 mins for them to pick them. I have never seen such bad service my whole life.
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Delivery time was between 6 om n 9 pm dot 8.59 i get an sms delivery failed address not found, isn't it fishy, bad morale, y they need to lie i do not understanding, bad bad bad helpline

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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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