Ferns N Petals — cheat

Address:

Wz-52 Rattan Park Ramesh Nagar, Wz 52, New Delhi, Delhi, 110015

I had placed an international order from ferns n petals to canada. As per the tracking, it got delivered on 25th october. First of all, i have no clues as to why do they ask for recipient contact number when they never make a call. Secondly, as soon as we got a notification that the order was delivered, we checked the front door and every place, however it was not there. The delivery person did not even ring the bell whereas we were at home only. Now, its been 2 days when i am continously chasing them, but they keep on saying that they will revert after 2 hours, and then i get a mail that the ticket is closed.

How pathetic it can be. It ruined the festival, also wasted money. From 2 days, they are promising that they will arrange a callback, but they are not even bothered. This company is a big cheat. They play with the money and sentiments of people. They took money from us and never delivered the gift.