Ferns N Petals — Cheating / Fraud done by Ferns N Petals

vishaljindal1984

from Gurugram, Haryana

Jun 2, 2022

Address:

Gurgaon

I have placed order of 2 Chocolates Basket and it's cost around 1853/- after discount for 2 baskets, when they send their vendor to deliver the baskets, we saw basket having 12 chocolates of 10/- each and 30 toffees of 2/- each. Means one basket material costs around 180/-.
When we asked to delivery boy that can we return back this order, he said that let me check with customer care team of Ferns N Petals and after confirmation from them he said yes you can return the product.
Now we are chasing with Ferns N Petals team for refund but they are denying that neither they refund the amount and nor re deliver the product.

Please look in to this as they are looting customers like this and support us in getting back our refund amount.

Invoice copy also attached for your reference.

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Ferns N Petals customer support has been notified about the posted complaint.

Jun 06, 2022

Updated by vishaljindal1984 I have placed order of 2 Chocolates Basket and it's cost around 1853/- after discount for 2 baskets, when they send their vendor to deliver the baskets, we saw basket having 12 chocolates of 10/- each and 30 toffees of 2/- each. Means one basket material costs around 180/-.
When we asked to delivery boy that can we return back this order, he said that let me check with customer care team of Ferns N Petals and after confirmation from them he said yes you can return the product.
Now we are chasing with Ferns N Petals team for refund but they are denying that neither they refund the amount and nor re deliver the product.

Please look in to this as they are looting customers like this and support us in getting back our refund amount.

Invoice copy also attached for your reference.