Ferns N Petals — Complaint

Address:	700101
Website:	They are fraud,They could not make the service.

I ordered flower delivery for a kolkata address (Order no - 355388) on 29 th july and paid r 1259 online. The same was not delivered and i was not informed regarding that. Later when i called up customer care to check i was informed that the area is non serviceable. The customer care representative put us on hold for 20 min when we asked for a refund and cut the call. After repeated complaints on mail and phone, none was answered.
Money is also not refunded.
The website still shows delivery available in that area.
None of my mails were answered. Now when i called up the customer...