Ferns N Petals — Delay in delivery

Address:	New Delhi, Delhi, 110008
Website:	ferns n Petals

Ferns and petals claims to be the option for words but it deeds are entirely opposite. It has played with my emotion. I had ordered a cake as a surprise for my friend to be delivered at patel nagar, new delhi. Before making the payment for the cake i had called the concerned people and inquired if the cake would be delivered with 1-2 pm, they communicated that it would get delivered by that time, hence after that i had placed the order. The cake did not reach on time and my friend left from the place at 4:30 pm till that time the cake was not delivered and when i called the customer care they said its not our mistake. I asked them to get it delivered at different location so that it doesn't gets wasted but they dint agree to that either.
Worst experience i have ever had. They don't even know to cater to their properly.