Ferns N Petals — Delivered wrong cheaper cake which had wrong name and the cake was in bad shape

Address:	500081
Website:	www.fnp.com

ORDER NUMBER OR[protected] on 8th October 2015 I ordered a Truffle Cake 500gm Half Kg on 8th October 2015 worth Rs 749/-. Next day when the recipient send the picture of the cake received I was simply shocked.The cake was not a truffle cake but just a simple cake with chocolate coating which would be worth 250 rs/-. The cake had a wrong name and was delivered in a very bad shape. When I complaint about to their email support, first they asked me pictures of the deliver. If I was bit amazed because the company promises to deliver cake and they are not even efficient in delivering a good cake properly. When i sent them the picture they apologized and then told me that they will send 10 roses. I wanted to check their efficiency and asked them to deliver it. This time they lied that the recipient did not pick up the call. I have the proof of all the call details of that person. This people are just frauds. Please don't order using their services as these people will ruin the special day of your friends & family.