Ferns N Petals — Delivery of Cake

Address:

New Delhi

I had ordered a Caramel Cake and it was supposed to get delivered on July 2nd, 2021. I already paid beforehand Rs 900-plus which includes the delivery charges. I got a message that it will be delivered between 7 am to 9 pm on June 2nd but the cake was never delivered. Later, I got a mail from the Ferns and Petals team informing that the delivery will not be possible and even in their call centre, a single executive does not attend to calls.

They have the most lousy service and are cheating people. They have not mentioned anything about refunding my money in their mail. Ingenious way of looting people.