Ferns N Petals — Delivery of the product is still not done

Address:Kolkata, West Bengal, 700074
Website:Ferns n petals, FNP estate, ashram marg, mandi road,gadaipur, New Delhi-30. Contact number +91 92124

I had purchased a gift on 24th April, 2016. The delivery of which was supposed to be 2nd May, 2016. Till date no delivery has been done. Moreover, dey just have mere words and fake promises. Neither dey are giving the correct information as to when the product will get delivered nor they are taking any appropriate steps to get it delivered. The overall post-purchase process is becoming troublesome and irritating. Order number is OR[protected]
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I had ordered online gifts worth 2500/- on 22 nd April 2016 for delivery on 25th April which is not yet delivered and no notifications or refund has been offered inspire of repeated calls to them.they either tell me that they will call back with details or just disconnect the phone. The whole experience has left me cheated harassed and helpless.

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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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