Ferns N Petals — Delivery was not made in time

Address:	Pune, Maharashtra, 411046
Website:	www.fnp.com

Order number 62560
Ordered for cake and chocolate for my sons bday in pune. I booked to deliver it between 10-2 pm. No body delivered. At 5 pm i get a call that phonre num not available which i fail to believe as it was his bday and his phone was workimg full day after that i tried to call your call centres many times no body picked my call
I immediately want my money back within a week time or i go to file a case against you in consumer court
Sincerely
Kakoli mathur