Ferns N Petals — did not refunded my money.

Address:

FNP Estates, Ashram Marg, Sultanpur Mandi Road, Gadaipur, Chhatarpur Farms, DLF Farms, New Delhi, Delhi 110030

Ferns n petals have refunded my money in form of gift voucher and i was promised that it can be used for any order in ferns n petals. But i trying to order but i unable to use the gift voucher for the same, i tried to contact them, but i got to listen ivr stating that due to lockdown they working with limited resources, so help email us. So i email them on 10th may, 2020 and i got a reply on 11th may that somebody will call me and they closed my ticket. I waited but no one called me. So i email them again as they are not answering the call. Again i got reply that they have arranged a call back for me or else i can reach on there number. Again the story is same, no one called me back. And more over there number are still not operational. And till date i am unable to use my refunded money. I have email where it is clearly stated that the gift voucher can be used in any order in ferns n petals. I tired using it with all the product they have but its not working. They have scammed me with my hard earned 1100 rupees. I am getting them go like this. I go to consumer court. Let all the people in fb, twitter should know that this company is cheat.