Ferns N Petals — didn't get delivery till date

ashish dhoundiyal

Address:

New Delhi, Delhi, 110043

Pathetic, ridiculous service by fnp.. didn't recv my product which used to be deliver today 2nd Feb. They ruined my moment. When I asked to cancel ..nobody cared about that. Coz I made the payment online.
Is there any way to teach them or do I need to file complaint in the court.
As per their site the earliest delivery was by today but due to their pathetic service i couldn't gift.
They people really don care about customer.
Pls let me know if online complaint will work or do I need to file complaint in court.
Order#14843862

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Ferns N Petals customer support has been notified about the posted complaint.