Ferns N Petals — Different (stale cheaper alternative) delivered instead of the actual product

Address:

Delhi

I had ordered lilies, red carnations and roses combination (approx. Rs 2000) and a different bunch of stale flowers (stale pink roses, stale white gerberas instead of white lilies and stale dark red roses instead of red carnations) was delivered. The flowers that were delivered are firstly way cheaper than what was paid for and secondly, were stale. Please take necessary action or provide a full refund.