Ferns N Petals — fake promises please do not trust

I have ordered a cake through fnp (Order no. 9116807) on 11th feb 2018
They promised to deliver on 12th before 5 pm but it was not delivered.
Strange matter is, i got message that it was delivered and in app also it was updated as delivered.
Pathetic customer service who cut the call with out providing the status of order. Initially they said they are unable to contact the delivery team in that location, later cancelling the call after telling to hold for 2 min.

Wasted a good time by trusting this waste service.

Regards,
Nidheesh k