Very pathetic and disappointing service provided by ferns and petals.
it just spoil the whole occasion by giving the false promises of delivery the product.
The product selected was mentioned as special Chocolate Truffle Cake Made from the finest chocolates, yummy chocolate covering with cherries decoration along with flowers.
(http://www.fnp.com/gift/truffle-cake?OCCASION_TAGS=birthday)
Instead of delivering the same, they delivered something which is highly inferior and not even one fourth of the price as the original product - even after taking into account their exorbitant prices.
when i called them back to make a complain, they had put my call on hold while i was in middle of conversation, they even not listen to my complain.
My order no. is 1702244
They have cheated me and I do not know how many customers.
They are a total fraud and no one should do any dealing with them
Pls advise me.
Thanks & Regards,
Aditi
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