Ferns N Petals — Ferns n petals cheated again & fraud | requesting serious action

sumitgargji

Address:

53024

Again they have cheated and not sent the complete order[protected]. After having the long discussion we were agreed that they will sent the apology note with bookey of 20 Flowers to complete my order. As expected they have again not full filled the commitment and feel like they cheated me again .

I cant followup them again and again since I am in US, I want some serious action against them so that they will not do same-thing with anyone else.

I spent like my 4 hours with them in talking to many Ferns N Petals guys however they all are not serious about their job. This time I need full compensation of my time and efforts.

My number is +[protected]

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Ferns N Petals customer support has been notified about the posted complaint.

Feb 15, 2017

Updated by sumitgargji First time i am using the ferns n petals however i have very pathetic experience with the services. Even after commitment nobody is ready to listen anything and just passing the ball from one court to another.

I was promised that the same would be delivered between 9am - 6pm, however no one turned up to deliver, when i called the company for the same they said the same were sent, which is completely untrue as there is no acknowledgement, when i asked for refund they refused bluntly.

Here is the details

I am in us and using the ferns n petals, my friend placed the order[protected] well in advance on behalf of me for flowers and chocolates. Even they know how important on time delivery was for me but nobody was interested in paying the attention. As a result they have not shipped my order and even stopped picking up my call.

I am very disappointed that they played with my emotions.

Now onward i am not gonna to use your services and also i will suggest the same to my friends.

I need my money back with the compensation of my time and efforts.

My number is +[protected]

Feb 15, 2017

Updated by sumitgargji After today's discussion on number +[protected] they confirmed its delivered however nothing has been delivered so far. I inquired again and then they said they attempted to deliver however its not delivered.

I am seriously fed-up with baseless statement they are giving to me. I am waiting for immediate action on this, if not then i will go for next escalation.

Feb 16, 2017

Updated by sumitgargji I need some serious action against them as they have cheated me again. After having long discussion with Ferns N Petals customer support guy on number (+[protected] we were agreed that they will send bookey of 20 flowers along with the apology note. However again as expected they have not full filled the commitment.

I cant followup them again and again since I am in US and working in different time zone, please take some serious action so that they will not repeat such type of mistake.

Feb 17, 2017

Updated by sumitgargji Still I have not heard anything from them, even I am not sure they are serious about the complaints or not.