We placed an order for delivering Rakhi. First response was that they could not deliver as no one was home. Next they sent an email sending order delivered. As no one recieved the rakhi, we asked customer care and they responded that contact number is wrong and address cannot be found. This number and address is in use for many years now. How can they say no one at home if the address cannot be found. Ferns and Petals are cheating here. On top of that they say we will attempt delivery only once else our money is gone. How can such terms and conditions be considered as legal? Ideally shouldnt they just charge an ammount for delivery and return the rest to customers? Please let me know the right platform to bring this fraudulent behavior more visibility.
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