[Resolved]  Ferns N Petals — Ferns N Petals should be in Blacklisted

Address:

Kolkata, West Bengal

Hello Team, It is very unfortunate for me what Ferns N Petals did with me.I have seen many fraud agency or company.But what FNP did, I really surprise how this agency still exist in Indian market ?? Ferns N Petals is known as gift delivery company.I ordered I product for my finance 15 days before for her birthday.But her birthday passed 7 days before.I am stay in Thailand, very far from her and It was my surprise gift for her.But it die, never happened due to this fraud company even I ordered my product 7 days before of her birthday.Even they not cheat with me, they start their fraud job with Blue Dart Courier company.The Shipment Tracking ID: [protected] they have provided is completely wrong.They don't have any record exist in their database.I called (ISD)12-15 times to that fraud agency, They showing me different reason in different times - 1 . This is a courier product, We cannot guaranty the delivery date, may be it take 1 - 2 months ( from Delhi to Kolkata). 2 . Every day assure me that - " Wait sir just today you will receive your product " 3 . Right now this product is not available (Even after they take money and give me the Blue Dart Shipment number) 4 . Most funny thing happened today a . 1st the representative told me, we didn't receive money (even They gave me payment confirmation and already shipped the product according to them and the amount already deducted ) and told me to hold the line ( ** I hold the near about 1 hour and it was ISD call after that the lady told me " Sorry sir we are unable to contact delivery department " and immediately disconnect the phone ). So, after that please decide what should I do ?? That is not matter of money, but this kind of agency should not be exist in India.Please do the needful.I am writing this words with lot of hopes.I can go any miles to stop their fraud job. My Order Details : #################################################### Order No. OR-8557648 Shipment Tracking ID: [protected] ( Blue Dart ) Email : [protected]@gmail.com Contact : +[protected]