Ferns N Petals — Flowers not delivered after 3 days

Address:

Hyderabad, Andhra Pradesh

Placed a order for rakhi of a bouquet of roses, delivery man calls at 10:30 PM (note the time) on Aug 10th to check if he can come over. My mother was asleep and she refused to accept the flowers. Now for the last 4 days have been calling and following up with the customer service, where they promise to send the flowers and then nothing happens. They even had the audacity to suggest that the old flowers from Sunday will be sent. This company is a complete fraud and should be shut down if they cannot handle simple deliveries instead of cheating people.

Request immediate attention to this complaint.