Subject: Formal Complaint Against Ferns N Petals for Unfulfilled Delivery and Refund Denial
To Whom It May Concern,
I am writing to formally lodge a complaint against Ferns N Petals regarding order ID 50230991. Despite assurances from FnP team, the Valentine's Day gift intended for delivery to my wife's office by 6:00 PM today was not delivered. This failure has caused significant inconvenience and disappointment.
Furthermore, I am deeply dissatisfied to learn that Ferns N Petals is not agreeing to the cancellation and refund of the order, despite the unfulfilled delivery. This refusal exacerbates the issue and adds to my frustration.
I request immediate resolution, including the cancellation of the order and a full refund, as well as appropriate compensation for the inconvenience caused.
Sincerely,
Karmveer Singh Was this information helpful? |
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