Ferns N Petals — Fraud practices done by FNP

Address:

Mumbai City, Maharashtra

Hi, I had booked a delivery bouquet along with fixed time delivery charges on 21 May 2015. The addressee did not receive the bouquet nor did she got the call for the same. NO one came home to deliver. Since it was missed the first day, we paid extra Rs 250 for midnight delivery charges and the same was not delivered the second day too. The recipient was at home and phones were very much available. But no delivery was made. Occasion has gone and in spite of paying double, the delivery never took place. Now on calling FnP for the refund, I am being told that n one was available athome for 2 consecutive days which is completely wrong. F N P cannot play with its reputation at stake by lying to such an extent. ORDER NO. 15288387