Ferns N Petals — Fraudulent tactics - Order not delivered but showing as delivered

Address:

New Delhi, Delhi

BEWARE...BEWARE...BEWARE!!! Placed an order for Rakhi gift on 12th August 2015, where their website was showing delivery same day. But order didn't received till 20th August, and on inquiry got a standard irrelevant response/excuse that it's a courier product delivery which takes few days to get delivered (it's quite obvious that any online purchase would only be a courier delivery). On 22nd August, got a message on stated mobile no. confirming the delivery; whereas the order was not received. Tried calling customer care no. many times but calls disconnected by the attending staff without giving an answer ( not intended to answer as they are misleading).. Visited one of the local FNP shops and was told the same thing that order is delivered and they will send POD to confirm. Haven't got any POD also as they are lying and also lied that the order was handed over to neighbors because of door locked at given address...(but the fact is that delivery address never remains closed at any point of time). They are misleading and taking advantage by giving excuses, beware of this scam..