Ferns N Petals — I am complaining about non delivery of cookies in chennai

Address:600094

I ordered for delivery of cookies on 10th jan 2020. The delivery slit was between 9:00a. M to 9:00p. M. At 3:00p. M. Call was made to my son but ge could not take it since he was in class. Later when he called back, the call could not be connected. I complained about non delivery, where upon i was told the recipient was not there. I was promised a delivery before 1:30p. M. And after 6:30p. M. On the 13th of jan but it has still not been done
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Company - Fernsnpetals
Time deducted amount - 12:12am
Date-4 feb 2020
Today (4th feb 2020) at 12am i ordered frm fernsnpetals but the order not confirmed..or placed...
And the amount 699 was deducted from my account..reversal of transaction to my account..

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