Ferns N Petals — inefficient delivery

Address:Patna, Bihar, 800001

These guys are just deducting amount on the name of fixed time delivery, mid night delivery and morning delivery but they never deliver on the the fixed time and will never return back the amount as well. The customer care team is highly inefficient. They just keep you on hold for longer hours and will not come back with a solution. They will just say "sorry" and nothing else. They also use a taunting tone with the customers.

Is this a way to deal with your customers? A company is good when you have a best customer service.

Ferns & petals is just a fooling their customers. I have lost the trust in ferns & petals. Will take this issue to the next level.
Was this information helpful?
No (0)
Yes (0)
Ferns N Petals customer support has been notified about the posted complaint.
Complaint comments 

Comments

These guys are utterly unprofessional.bad customer service. No escalation channels. An order placed for delivery 15 days prior was delivered one day later than scheduled. Explanation provided - we can't control delivery. BIG DISAPPOINTMENT. AVOID USING THIS WEBSITE.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ferns N Petals
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1122
    Pending
    0
    Resolved
    120
    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
    View all Ferns N Petals contact information