Ferns N Petals — International order was delivered two weeks before

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Ferns and Petals

I have made an order for Birthday cake for my husband's birthday which was for November 10, 2022. The order is delivered today on October 24, 2022. The total amount of order was
Cake : Rs 4197
Shipping: Rs 599/-
Convience charge: Rs 49/-
Discount coupon: Rs 500/-
Total: Rs 4327/-
The place of delivery was on Ras al khaimah, UAE
More of that the surprise for the husband who is living in such a distance was ruined
They say that they will call back, no resolution was provided.They say that they will take 24-48 hrs to get in touch