Ferns N Petals — Item not delivered, while I was charged complete amount

Date of Incident: 10th Aug 2023
Mobile number: [protected]
Order # 44903955

I have ordered 1/2 KG cake & Happy Birthday mug for my sister from Ferns & Petals website. They promised me to get it delivered on the same date by 9 PM. However partial delivery happened at 8:42 PM. Out of 2 products only cake was delivered. This is completed fraud which has happened, luckily i asked receiver if she has got both and then I got to know that only cake was delivered. This cleary shows that this company is doing fraud by charging customers but not delivering committed products.

I am requesting justice here.

Attached is the delivery confirmation email.
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