Ferns N Petals — no sender details

Address:

india

This is to inform you that 25/7/2020 evening i have received a gift containing cake, cutting knife and candles from some unknown person (Order id:[protected] via ferns n petals. The person did not share any personal details regarding his/her identity.

I called the customer care of ferns n petals asking the sender's details but they told me that they don't have the permission to disclose the sender's name.

How could a company like ferns n petals take such orders from anonymous to send gifts to people? It is not expected from a company like this to show such nonsense activities for arbitrary people. I believe everyone has their private space and everyone needs to respect that at least.

I need to know the details of the sender because they not only know my phone number but also to which address to deliver.

Looking forward to the earliest action from your side.