Ferns N Petals — non delivery international

Ferns N Petals — non delivery international

S Sumegha Singhania from Mumbai, Maharashtra

I ordered a plant costing 1740 for delivery in germany and paid 600rs extra for next day delivery. When i queried them, they said they can't say anything about the status until 24-48 hours of delivery and immediately after that, they changed the status to delivered. I was on call with the recipient and he checked the entire house but nothing had been delivered. Next day i raised another ticket, which they closed saying it had already been delivered. It's a fraud company stealing money from everyone. Was this information helpful? No (0) Yes (0)
Ferns N Petals customer support has been notified about the posted complaint.
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Nikanu

from Aurangabad, Maharashtra

I have ordered a rakhi from fnp which was of Rs.1200. They delivered a different Rakhi which was totally different from what I ordered and was of very low quality. When requested to refund the money back as they delivered wrong product and of very low quality. They refused to refund the money.

Shaifu Khurana

from Delhi, Delhi

The time for the delivery of the gift was from 8:00am to 3pm!!! Now it’s 7:30pm still the product has not been delivered!! Very disappointing and not expected from such a renowned brand!! Even now the customer care are not picking up the call! Kindly look into the matter! Order ID is 11952403