| Address: | 400103 | | Website: | fnp.com |
My order no. was 491927 which included 1 half kg cake, 2 cabury silk & 1 bouquet of 6 roses which was to be delivered to my sister on 16th of August in Mumbai in occasion of her birthday.
First of all the product didnt get delivered and even on non delivery i got a message that it got delivered which originally wasnt.
Secondly after calling them end no. of times they picked up once and even then the call was on hold for more then 15 mins, when I spoke to them about refund they said we will deliver it today i said i dont want it to be delivered today as her birthday is already over i want my order to be cancelled and full refund to be processed MR. CHETAN from Customer Support Feedback Department told me that you will get a call in 5 mins about refund and after 15 mins i get a call about my refund that it will be initiated in 7-10 working days and still they didnt give me any reference no. for the same. Was this information helpful? | 
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